Q1: Do you offer free shipping?
A: Yes! We offer free delivery across Morocco. International shipping is also available via DHL with an additional charge based on the destination.

Q2: How long does delivery take?
A: For customers in Morocco, delivery takes 2-3 business days. For international orders, shipping times may vary depending on the destination.

Q3: Do you offer cash on delivery?
A: Yes, cash on delivery is available for orders within Morocco.

Q1: What is your return policy?
A: We offer a 30-day return policy on most items. To initiate a return, simply contact our customer service team, and we’ll guide you through the process.

Q2: Can I exchange an item?
A: Absolutely! If you need a different size, color, or product, exchanges are available within the 30-day return window.

Q1: Are your products eco-friendly?
A: Yes, sustainability is at the heart of what we do. All our products are crafted with eco-friendly materials, ensuring they are kind to both people and the planet.

Q2: What makes Astrapax products unique?
A: Our products are hand-picked for quality, made with love in Morocco, and reflect our commitment to providing the best value without compromising on ethics or sustainability.

Q1: What payment methods do you accept?
A: We accept various payment methods, including credit cards (Visa, MasterCard), PayPal, and cash on delivery (within Morocco).

Q2: Is my payment information secure?
A: Absolutely. We use state-of-the-art encryption and secure payment gateways to protect your information at all times.

Q1: How do I track my order?
A: Once your order has been shipped, you will receive an email with tracking information. You can also track your order by logging into your account on our website.

Q2: How do I create an account?
A: Simply click on "Create Account" at the top of the page, fill in your details, and start enjoying the benefits of being an Astrapax customer.